FAQ's
FAQ's
Since each country has there on set of local taxes, all import duties shall be borne by the customer. Most countries allow import up to a certain amount without any duty. This amount is called De Minimis values. Please click here to know the De Minimis values of your respective country.
Disclaimer : These values are subject to change by the respective tax authorities of your country. Lafoiindia is not in a position to take any responsibility for the inaccuracies or decision made by the information listed below.
It is compulsory for our customers in South America to mention their Tax ID in the cart page in the “Special Instructions for Seller” column to enjoy a smooth delivery process or else, your order might get stuck! While in case of Russia, no individual consignee order can be placed. Only Companies with an Import License (to be given before shipping) can place their orders.
But since we know your love for beautiful fabrics is way beyond these regulations, we always try our best to get the fabrics delivered at your doorstep without and hassle or discomfort. We recommend you to get in touch with our customer care team to be sure. Just Keep Calm and Keep Shopping!
Since each country has there on set of local taxes, all import duties shall be borne by the customer. Most countries allow import up to a certain amount without any duty. This amount is called De Minimis values. Please click here to know the De Minimis values of your respective country.
Disclaimer : These values are subject to change by the respective tax authorities of your country. Lafoiindia is not in a position to take any responsibility for the inaccuracies or decision made by the information listed below.
It is compulsory for our customers in South America to mention their Tax ID in the cart page in the “Special Instructions for Seller” column to enjoy a smooth delivery process or else, your order might get stuck! While in case of Russia, no individual consignee order can be placed. Only Companies with an Import License (to be given before shipping) can place their orders.
But since we know your love for beautiful fabrics is way beyond these regulations, we always try our best to get the fabrics delivered at your doorstep without and hassle or discomfort. We recommend you to get in touch with our customer care team to be sure. Just Keep Calm and Keep Shopping!
While we make sure to deliver the best, we do entertain returns in case of dissatisfaction with the material or product damage. In case you did not like the product, you can place a return request within 7 days from the date of receipt. In this case, the return shipping charges will be borne by the customer. We will refund the fabric amount (only).
Please Note: Products under 2 meters or bought on Sale are not returnable or exchangeable unless defective.
Ideally, all our products undergo thorough quality checks before delivery, if you still find that the product is damaged, kindly send us pictures of the product within 24 hours from the order receipt. Once we confirm on order damage, we will refund the entire amount including shipping to your bank account or offer you a coupon code of the same amount. In such a scenario, you do not have to return the fabric, just sit back, accept our apologies and place another order! We will try out best that you don’t face an issue like this again!
While we make sure to deliver the best, we do entertain returns in case of dissatisfaction with the material or product damage. In case you did not like the product, you can place a return request within 7 days from the date of receipt. In this case, the return shipping charges will be borne by the customer. We will refund the fabric amount (only).
Please Note: Products under 2 meters or bought on Sale are not returnable or exchangeable unless defective.
Ideally, all our products undergo thorough quality checks before delivery, if you still find that the product is damaged, kindly send us pictures of the product within 24 hours from the order receipt. Once we confirm on order damage, we will refund the entire amount including shipping to your bank account or offer you a coupon code of the same amount. In such a scenario, you do not have to return the fabric, just sit back, accept our apologies and place another order! We will try out best that you don’t face an issue like this again!
We all are aware of the complexities that international shipping brings along. Each country has their own set of custom duty norms and taxes which makes it difficult for any e-commerce business to bear the shipping charges. Even courier companies in this case has a scroll running down with T&Cs which makes it all the more difficult to ship products for free, internationally. However, we only charge the shipping cost that the courier company levy on each order. There are no hidden costs involved! But we know you won’t mind paying an extra few pennies for our enchanting collection! Don’t ya?
Still can’t find the answer to your query? Don’t hesitate to get in touch with us!
Just drop us a mail at indialafoi@gmail.com or call at +91 9717471235 .
We all are aware of the complexities that international shipping brings along. Each country has their own set of custom duty norms and taxes which makes it difficult for any e-commerce business to bear the shipping charges. Even courier companies in this case has a scroll running down with T&Cs which makes it all the more difficult to ship products for free, internationally. However, we only charge the shipping cost that the courier company levy on each order. There are no hidden costs involved! But we know you won’t mind paying an extra few pennies for our enchanting collection! Don’t ya?
Still can’t find the answer to your query? Don’t hesitate to get in touch with us!
Just drop us a mail at indialafoi@gmail.com or call at +91 9717471235 .